Reducing costs without reducing customer experience post COVID-19
The aviation industry has been one of the hardest hit and reducing costs without reducing customer experience post COVID-19 will be paramount to the success of the industry. As it begins to return to a new normal, airlines will be competing for passengers and at the same time having to reduce costs to recoup some of their losses.
More and more passengers with reduced mobility (PRMs) are using air travel. Moving a PRM around the confines of the inside of an aircraft can be a difficult task for cabin crew as well as embarrassing, uncomfortable and inconvenient for the passenger. To treat all passengers fairly and with dignity, as well as now respecting social distancing guidelines, airlines are under pressure to provide a safe and efficient system.
On-board wheelchair – lightweight and easy to use
The Airchair is a lightweight, neat, on-board wheelchair that enables airlines to care for passengers with reduced mobility safely and carefully so that the experience the passenger has is a positive one. Additionally, Airchair only weighs 6kg and folds small enough that it can be stored in an overhead locker or dog box. This is considerably lighter than other on-board wheelchairs currently available and affords substantial weight saving for the airline, therefore contributing to cost savings.
The fallout from coronavirus is bringing changes to our world never seen before and airlines will have to be smart in their operation. Equipping fleets with Airchair as the on-board wheelchair will help airlines provide a first-class service for PRMs but at the same time, contribute extensively to a reduction in operating costs.