Returning after COVID-19

Reducing costs without reducing customer experience post COVID-19 The aviation industry has been one of the hardest hit and reducing costs without reducing customer experience post COVID-19 will be paramount to the success of the industry.   As it begins to return to a new normal, airlines will be competing for passengers and at the [...]

2020-06-24T14:03:29+00:00June 24th, 2020|

Providing an outstanding on-board experience

Providing an outstanding on-board experience Delivering an outstanding customer experience starts with committing to inclusivity for all passengers. The numbers of passengers travelling with reduced mobility is increasing and in order for airlines to assist this type of passenger, an on-board wheelchair is essential. However, not all airlines provide this type of equipment which [...]

2020-03-12T18:12:43+00:00January 20th, 2020|

Without a hitch – what to expect when travelling with a wheelchair

Before embarking on a trip that includes air travel, it’s important that wheelchair users consider all the factors that will make their journey as comfortable and enjoyable as possible. This will help PRMs pick the most appropriate airline based on its services, facilities and reviews to ensure a positive flight experience. It’s important to remember [...]

2019-03-20T12:45:25+00:00March 20th, 2019|

The benefits of the Airchair – The lightweight and folding wheelchair for travel

The benefits of the Airchair - The lightweight and folding wheelchair for travel The Airchair is used by over 100 airlines around the world. Providing a smooth and comfortable wheelchair experience for PRMs whilst travelling. The lightweight transit wheelchair is available in three different widths (14”, 15” and 16”), weighing just 6kgs. One of the [...]

2018-10-18T12:07:38+00:00May 3rd, 2018|